Important Notice
Stage 2 Water Restriction

Utilities

The Town of Pincher Creek provides residents with the following services:

  • Water
  • Sewer
  • Garbage
  • Compost & Recycling

Residential Garbage Pick-up Schedule

Tuesday | South of the Creek, and West of East Avenue
Wednesday | South of the Creek and East of East Avenue
Thursday | North of the Creek

To view a map of the pick-up area, please click here


Forms


eBilling

Go Paperless!

The Town of Pincher Creek now offers an electronic delivery of your utility bill (eBilling). Sign up today for a convenient and environmentally friendly way to view your bills. Simply send an email to utilities@pinchercreek.ca with the following information:

  • Utility account number
  • Customer name
  • Service address
  • Valid email address

Why register for eBilling?

  • Be notified by email when your eBill is ready
  • Direct delivery to your inbox
  • Reduce your monthly paper bill clutter
  • Eliminate delays from standard mail delivery
  • Reduce paper waste and lower greenhouse gas emissions
  • Better for our environment

2024 Rates 

In accordance with the Town of Pincher Creek Water Utility Bylaw, Wastewater Utility Bylaw, Garbage Utility Bylaw, and Fee Structure Bylaw, please find the current utility rates listed below. The rates are listed per billing cycle (two months).
*Please note that if the fees listed on our website differ from those listed in the Fees Schedule Bylaw, the rates found in the signed Bylaw will be considered correct.

Residential Rates


Commercial Rates


Application forms must be filled out for new accounts and to initiate changes to an existing account. A deposit in the amount of $125.00 (payable by cash or cheque) is required for new account applications. New accounts will not be set up should prior balances exist in conjunction with the property.

There is a $5.00 fee to reprint a Utility Invoice and to print a Utility Account History.


Water

Pincher Creek's sources of raw water are the Castle River and the Pincher Creek.

Waste Management

The Town has a weekly garbage collection, along with a recycling centre that accepts cardboard, paper, plastic, tin cans, and cans and bottles. A sanitary landfill and solid waste disposal is also available, as well as a composting site for yard waste.

Water and Sewer Mains

No person except authorized employees of the Town of Pincher Creek shall make any connection or contact whatsoever with any of the public pipes or mains in the public thoroughfares of the Town  unless authorized by the Town Superintendent.


Other Utility Services

Electricity and Natural Gas

Streetlight Repair Reporting
FortisAlberta has launched a new Streetlight Repair Map. With this map, you can view streetlights in FortisAlberta’s service area and request a repair online within minutes. The map was designed with you in mind, to be user-friendly, simple and easy to use. Once a streetlight repair request is submitted, a service order is automatically generated to facilitate repairs.



Interested in learning how to use the new Streetlight Repair Map? View FortisAlberta’s online video tutorial at: https://youtu.be/fGtEpqftF8k

Due to Alberta's deregulated electricity marketplace, customers have the freedom to choose their energy provider and products that best suit their needs.

The Office of the Utilities Consumer Advocate (UCA) 310-4-UCA (310-4822) works to ensure Alberta consumers have the information, representation and protection they need in Alberta's restructured electricity and natural gas markets. Use their search tool to determine which retailers are available in our area with the options you choose.


Telephone / Cable / Internet

Axia
1-844-276-2888

Bell
1-866-301-1942

Shaw Cable
1-888-472-2222

Shaw Direct (Satellite)
1-888-554-7827

Telus
(403) 310-2255

Vonage
1-888-218-9015

 


 

Upcoming Events

Public Notices

(view all)

NOTICE OF PUBLIC HEARING - Proposed Bylaw 1547-AS
February 12, 2024
6:00 pm February 12, 2024
Town of Pincher Creek Council Chambers
962 St. John Avenue
Winter Activities in the Gym
January 26, 2024
Come out and enjoy these indoor winter activities at the Town Office Gym | 962 St. John Avenue.

Public Information Release - Water Situation
September 13, 2023
Pincher Creek Regional Emergency Management Organization - Public Information Release
September 13, 2023
Copyright © 2024 Town of Pincher Creek.