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Utilities
The Town of Pincher Creek provides residents with the following services:
Residential Garbage Pick-up Schedule
Tuesday | South of the Creek, and West of East Avenue
Wednesday | South of the Creek and East of East Avenue
Thursday | North of the Creek
To view a map of the pick-up area, please click here
Forms
- Application for Utilities
- DEFT (Direct Electronic Funds Transfer)
- Garbage Bin Replacement
- Garbage Collection - Request for Assistance (Special Needs)
- Landlord Request Form
- Sewer Video Request
- Utility Connection Guidelines
- Water Service Connections for New Developments
eBilling
Go Paperless!
The Town of Pincher Creek now offers an electronic delivery of your utility bill (eBilling). Sign up today for a convenient and environmentally friendly way to view your bills. Simply send an email to utilities@pinchercreek.ca with the following information:
- Utility account number
- Customer name
- Service address
- Valid email address
Why register for eBilling?
- Be notified by email when your eBill is ready
- Direct delivery to your inbox
- Reduce your monthly paper bill clutter
- Eliminate delays from standard mail delivery
- Reduce paper waste and lower greenhouse gas emissions
- Better for our environment
NEW Rate Increase Schedule (2023)
During budget conversations, council transferred approximately $255,000 in utility costs previously funded by municipal property taxes to Pincher Creek’s updated fee schedule. Previously, the costs for stormwater items such as ditches, drainage, culverts, etc. were covered through property taxes. These will now be charged through utility accounts. Additionally, there is an increase in utility rates for 2023. This is the first increase in utility rates in over 10 years.
Please view the following chart for additional information.
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Rates (New for 2023)
In accordance with the Town of Pincher Creek Water Utility Bylaw (1631-22), Wastewater Utility Bylaw (1632-22), Garbage Utility Bylaw (1605-22), and Fee Structure Bylaw (1584-22A), please find the current utility rates listed below. All rates are based on the applicable lines and services in conjunction with a 5/8” water meter, and are billed on a bi-monthly basis.
Residential (Bi-Monthly)
Water Base Rate: $35.32
Water Consumption Rate: $1.12/Cubic Meter
Sewer Base Rate: $36.62
Garbage Fixed Base Rate: $15.08
Per Cart Rate (one pick-up per week): 65L Cart: $18.40 | 95L Cart: $23.40
Recycling Fee: $7.16
Commercial (Bi-Monthly)
(Based on the average 5/8” Meter; charges will vary depending on the size of the line and the water meter)
Water Base Rate: $35.32
Water Consumption Rate: $1.12/Cubic Meter
Sewer Base Rate: $17.46
Commercial Sewer: Additional 10% charge based on water consumption
Garbage Fixed Rate: $15.08
Per Cart Rate (one pick-up per week): 65L Cart: $18.40 | 95L Cart: $23.40 | 660L Cart: $33.26 | 1100L Cart: $38.26
Recycling Fee: $7.16
Application forms must be filled out for new accounts and to initiate changes to an existing account. A deposit in the amount of $125.00 (payable by cash or cheque) is required for new account applications. Prior to setting up a utility account in a renter’s name, the Town of Pincher Creek requires written authorization accepting liability and providing permission from the property owner. New accounts will not be set up should prior balances exist in conjunction with the property.
Water
Pincher Creek's sources of raw water are the Castle River and the Pincher Creek.
The rates for the monthly consumption of Residential/Commercial water are based on the meter size:
5/8 inch: $17.66 | 3/4 inch: $53.22 | 1 inch: $71.50 | 1.5 inch: $88.78 | 2 inch: $88.78 | 4 inch: $108.78. There is also a user pay fee of $1.12/cm3
Waste Management
The Town has a weekly garbage collection, along with a recycling centre that accepts cardboard, paper, plastic, tin cans, and cans and bottles. A sanitary landfill and solid waste disposal is also available, as well as a composting site for yard waste.
Garbage collection for residences is $18.40 for a 65L Cart, and $23.40 for a 95L Cart (bi-monthly.)
Sewer service charges for residential consumers is $36.62 (bi-monthly; per residence.)
Water and Sewer Mains
No person except authorized employees of the Town of Pincher Creek shall make any connection or contact whatsoever with any of the public pipes or mains in the public thoroughfares of the Town unless authorized by the Town Superintendent.
Other Utility Services
Electricity and Natural Gas
Streetlight Repair Reporting
FortisAlberta has launched a new Streetlight Repair Map. With this map, you can view streetlights in FortisAlberta’s service area and request a repair online within minutes. The map was designed with you in mind, to be user-friendly, simple and easy to use. Once a streetlight repair request is submitted, a service order is automatically generated to facilitate repairs.
Interested in learning how to use the new Streetlight Repair Map? View FortisAlberta’s online video tutorial at: https://youtu.be/fGtEpqftF8k
Due to Alberta's deregulated electricity marketplace, customers have the freedom to choose their energy provider and products that best suit their needs.
The Office of the Utilities Consumer Advocate (UCA) 310-4-UCA (310-4822) works to ensure Alberta consumers have the information, representation and protection they need in Alberta's restructured electricity and natural gas markets. Use their search tool to determine which retailers are available in our area with the options you choose.
Telephone / Cable / Internet
Axia
1-844-276-2888
Bell
1-866-301-1942
Shaw Cable
1-888-472-2222
Shaw Direct (Satellite)
1-888-554-7827
Telus
(403) 310-2255
Vonage
1-888-218-9015
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